Olympic Equipment Limited Warranty

We aim to provide the best warranty in the industry, without confusing language. Our goal is for you to feel confident with a simple, reliable warranty. Please read our warranty policies before ordering, and if anything is unclear, don’t hesitate to ask for clarification. Thank you!

The Olympic LIMITED WARRANTY covers defects in materials, workmanship, and warranted parts. Olympic promises to repair or replace defective parts during the warranty period. Limited warranty does not include labor costs. While we offer factory-trained service, installation, and free technical support, Olympic does not pay for technicians to perform repairs in the field. Costs incurred for installation, repairs, maintenance and non-warranted parts are the customer’s responsibility.

Gold Series Lifts & Equipment

• 10 years on major structural components from the date of manufacture
• 3 years on electric hydraulic power units, pneumatic power units, hydraulic cylinders, cables, hoses, locks, pulleys, sheaves, and bushings
• 1 year on soft or wear parts (pads, slide blocks, rubber, nylon, neoprene, and optional accessories) from the invoice date

Silver Series Lifts & Equipment

• 5 years on major structural components from the date of manufacture
• 3 years on electric hydraulic power units, pneumatic power units, hydraulic cylinders, cables, hoses, locks, pulleys, sheaves, and bushings
• 1 year on soft or wear parts (pads, slide blocks, rubber, nylon, neoprene, and optional accessories) from the invoice date

What Is Not Covered or Voids Limited Warranty 

This warranty only applies only when the product is installed using professional methods and maintained according to the manufacturer’s instructions and industry standards. 

• Damage due to abuse, neglect, or improper maintenance.
• Damage caused by overloading the device beyond its rated capacity. 
• Neglected routine maintenance.
• Improper or unprofessional installation. 
• Damage or corrosion resulting from environmental conditions.
• Damage caused by incorrect voltage or wiring.
• Minor cosmetic damage that doesn’t affect performance, which may occur during transit (scratches, dents, discoloration, or light rust).
• Payment returns, fraudulent payments, order cancellations and chargebacks.

   

Shipping Costs
Warranted parts are typically shipped by ground transport. Parts may require ocean shipping, which can take longer. Air Express shipping is available at the customer’s expense. Note that air shipping is much more expensive than ocean freight.

Unapproved Repairs
Olympic is not responsible for damage caused by unprofessional installations, methods, or third-party parts and labor, unless specifically approved by Olympic in writing. If you plan to use outside services, parts, or labor, you must get written permission from Olympic before proceeding if you expect reimbursement.

Transferability
The warranty applies only to the original purchaser and is non-transferable. It does not cover normal maintenance, wear, damage from improper handling, non-professional installation, misuse, neglect, or unauthorized repairs or modifications.