Our goal is to provide our customers with an easily understandable and reasonable warranty to prevent any misunderstandings. Please be sure to read our warranty policies page before placing your order. If you do not understand any part of either our warranty or our policies please feel free to request clarification or additional information.
Olympic Commercial Series lifts are warranted for five (5) years, Olympic Gold Series Lifts seven (7) years, on structural components, and two (2) years on air or electric hydraulic power units, pneumatic power units, cylinders, and major components from date of invoice. Components identified as wear parts including cables, hoses, locks, pullies, sheaves, bushings, pads, slide blocks, including but not limited to rubber, nylon, neoprene, or similar soft materials, are warranted for 120 days from date of invoice.
The Olympic LIMITED WARRANTY is not a labor warranty; it is restricted to defects in materials and workmanship and warranted parts. Olympic does not pay to send technicians into the field to make repairs. No labor warranty is offered or implied. It is mutually assumed buyers of automotive equipment are mechanically inclined or have mechanically inclined employees to perform essential maintenance and or repair services. A list of independent service technicians is available upon request.
Electronic notification of freight damage, missing parts or warranty claims must be received within 24 hours of delivery. No exceptions. All warranty claims must include a written description and photos of the damage, original invoice and ID plate. Insignificant appearance flaws that do not negatively affect the operation of equipment including scratches, dents, surface discoloration or light surface rust on unprotected surfaces, may be incurred during transit. Such damage is not covered by Limited Warranty.
During warranty term the Manufacturer shall repair or replace at their option parts proven to be damaged or defective. This warranty will not apply unless the product has been professionally installed utilizing professional methods and maintained in accordance with the Manufacturers installation, operation, maintenance instructions and standard industry practices. NSF checks, credit card chargebacks and nonprofessional installation of any Olympic Equipment device voids Limited Warranty.
Note: Limited Warranty does not include the cost of Air Express shipping. Replacement parts may require ocean shipping from the factory which may require 45-60+ day lead time. Air express shipping is available upon request at customer expense but is considerably more costly than ocean freight.
Olympic will not be held responsible for damage or losses Olympic determines to be unprofessional DIY installations, unprofessional methods, or outside (outsourced) parts or labor unless specifically approved by Olympic, in advance and in writing. Olympic honors its warranty pledge, however, Customer must notify Olympic Equipment and receive written permission to proceed with “outside” services, parts and or labor if customer expects to be reimbursed.
Limited warranty applies to the original purchaser only and is non-transferable. Limited warranty does not include normal maintenance, wear, adjustments, damage or malfunctions caused by improper handling, nonprofessional installation, abuse, misuse, negligence, carelessness of operation or normal wear and tear. Moreover, Limited Warranty does not cover equipment when unauthorized repairs or alterations have been made or attempted.
THE OLYMPIC LIMITED WARRANTY SHALL BE GOVERNED UNDER THE LAWS OF WASHINGTON STATE AND SHALL BE SUBJECT TO THE EXCLUSIVE JURISDICTION OF THE COURT IN THE STATE OF WASHINGTON SNOHOHISH COUNTY. THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTY OR MERCHANTABILITY OR ANY IMPLIED WARRANTY OF FITNESS FROM A PARTICULAR PURPOSE, AND ALL SUCH IMPLIED WARRANTIES ARE EXPRESSLY EXCLUDED. THE REMEDIES DESCRIBED ARE EXCLUSIVE AND IN NO EVENT SHALL THE MANUFACTURER, NOR ANY SALES AGENT OR OTHER COMPANY AFFILIATED WITH IT OR THEM, BE LIABLE FOR SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR THE BREACH OF OR DELAY IN PERFORMANCE OF THIS WARRANTY. THIS INCLUDES, BUT IS NOT LIMITED TO, LOSS OF PROFIT, RENTAL OR SUBSTITUTE EQUIPMENT OR OTHER COMMERCIAL LOSS. DUE TO THE COMPETITIVENESS OF THE SELLING PRICE OF THIS EQUIPMENT, THIS WARRANTY POLICY WILL BE STRICTLY ADMINISTERED AND ADHERED TO.